Privacy policy at SilverSands Casino
SilverSands Casino South Africa collects only the data needed to run a secure account, verify identity and comply with anti-money-laundering rules under its Anjouan licence. This page explains what is collected, how it's used and how a player can control it.
Manage PreferencesWhat data we collect
Identity and financial data are collected during registration and any subsequent deposit or withdrawal, primarily to satisfy know-your-customer checks required under South African and Anjouan-licence anti-money-laundering rules. Technical and activity data are collected automatically through account use and stored securely on encrypted servers.
How your data is used
SilverSands uses collected data to verify identity, process payments, detect fraud and comply with regulatory reporting obligations tied to its Anjouan operating licence. Activity data also helps identify potential problem-gambling patterns, feeding directly into the responsible gaming tools described on a separate page.
SilverSands does not sell personal data to third parties for marketing purposes, though anonymised, aggregated statistics may be shared with game providers like Pragmatic Play or Evolution to improve game performance, never in a form that identifies an individual player.
Cookies and tracking
Cookies keep a player logged in between visits, remember display preferences and help measure which pages perform well, without storing financial details directly in the cookie itself. A player can disable non-essential cookies through browser settings at any time, though this may affect login persistence and some site functionality.
Manage Cookie SettingsYour rights over your data
A player can request a copy of their stored personal data, ask for corrections to inaccurate records, or request account closure and associated data deletion subject to regulatory retention requirements. Financial records tied to anti-money-laundering obligations must be retained for a minimum period even after account closure, regardless of the deletion request.
Request Your DataContacting our privacy team
Questions about this policy, data requests or cookie preferences can be sent to help@silversandscasino-sa.co.za, with a typical response time of a few business days. Account-level privacy settings, including marketing email opt-out, can also be adjusted directly from account preferences without contacting support first.